Where can you get help?

SAK’s employment counselling

Our telephone helpline is exceptionally closed on Thursday 2nd April, 2026.

Do you have questions or problems related to your employment relationship? SAK’s employment counselling is free of charge and open to everyone, and you do not need to be a member of a trade union to seek advice. The employment counselling service is aimed specifically at young people and employees with a foreign background. Feel free to contact us!

Our helpline at 0800 414 004 is open on Tuesdays from 9:00 to 12:00, and on Thursdays from 10:00 to 12:00 and 13:00 pm to 17:00. Calls are free of charge and will only be charged according to the caller’s telephone operator’s rates.

You can also send an email to workinfinland@sak.fi at any time.

SAK’s employment counselling service provides advice in Finnish, Swedish and English.

Our experts can help when:

• you don’t understand your employment contract or want an outsider to review it before signing.
• you suspect that you haven’t been paid correctly, including shift allowances or holiday pay.
• you want information about minimum wages and employment terms in your sector.
• you want to check something related to your leave or working hours.
• you experience bullying or discrimination at your workplace and need advice for your situation.
• you need advice on finding the right trade union for you. You can also search for a suitable trade union on Liitot.fi.

Here’s what we can’t help you with:

• We do not mediate jobs or give advice for job seeking. You can get help with finding employment, for example, from the Job Market Finland service, and with starting a business from the Enterprise-Finland service.
• We do not prepare documents, such as payroll calculations, nor do we contact your employer on your behalf. If you’re a trade union member, you can ask your trade union for help.
• If your problem is so difficult that it can’t be solved by discussing it in the workplace, contact your trade union. Your other option is to hire a lawyer.
• If you suspect that you are a victim of a crime or abuse at your workplace, you can get advice from the Victim Support Finland (RIKU) helpline on weekdays from 13:00 to 16:00: 040 632 9293 (including SMS or WhatsApp). Read more on the RIKU online service.

Other advisory services

We’ve put together a list of other advisory services on the page Guide for employees who have moved to Finland > When in trouble, ask for help. There, you’ll find information about services that can help you if you are discriminated against for things like your nationality or gender.